Terms & Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All 'content' appearing on this Web site is the property of:

    Buttons Baby Keepsakes
    Melbourne, Victoria - Australia
    Copyright © 2014-2015 Buttons Baby Keepsakes. All rights reserved.


  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Buttons Baby Keepsakes and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Buttons Baby Keepsakes believes that customer conduct violates applicable law or is harmful to the interests of Buttons Baby Keepsakes and its subsidiaries.

  • Privacy Policy
  • Buttons Baby Keepsakes use of personal information that you may submit to Buttons Baby Keepsakes through this Web site is governed by the Buttons Baby Keepsakes Privacy Policy:

    Buttons Baby Keepsakes is committed to keeping your personal data confidential and secure. We do not sell or loan your personal information to others. However, we do use your information to process your order. We may send out special offers and newsletters to you from time to time, if you do not wish to receive these notifications, please contact us. Thank you.

  • Shipping & Delivery
  • At this time Buttons Baby Keepsakes offers flat rate shipping within Australia only for $5.00 via Registered Australia post (signature required upon delivery).

    We post on Tuesday & Friday each week.

    We also offer Express post for an addition $7.00 however cannot guarantee next day delivery to all areas as there are exclusion zones.

    Our turnaround time is generally 2-4 business days but due to the nature of our personalised products at times can exceed this time frame and can be up to 5-7 business days, you will be notified of any order issues and delays.

     Although we do post internationally please note - some countries are 'excluded'. Please contact us for a postage quote.

  • International
  • We do not ship to all countries!! Please contact us for a postage quote prior to placing an order.

    Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. Buttons Baby Keepsakes is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

  • Return Policy
  •  Buttons Baby Keepsakes will accept returns and offer a refund or exchange on the basis of the product being incorrectly personalised/embroidered and of fault of Buttons Baby Keepsakes.

    Due to the nature of the products being 'Personalised' it is your responsibility to supply Buttons Baby Keepsakes with the correct spelling and details for your order.

    We strongly advise you to double check your order details prior to submitting it to us for processing.

  • Store Hours
  • Monday - Friday 9am to 5pm

    Customer service is available as defined on the Contact Us page of this Web site.